About Us
Our Story
Texas Problem Solvers Co. started at the end of COVID when two friends couldn’t get over the loss of customer service in the world around them. Everywhere they turned, it seemed that basics were being missed in delivering acceptable service, and almost no one was talking about doing more than acceptable. So the two set out to figure out if the days of helping customers were gone, or if the system was just failing us somewhere. What we found was that the demand for great service was still there, but it was almost like entire industries forgot how to deliver these delightful experiences and that most often, when you do, you earn lifelong customers rather than transactional customers and cut throat pricing models erasing profit margins.
Determined to put the service back into the services industry, Texas Problem Solvers Co. was born.
We are driven by values
At Texas Problem Solvers Co., we stand by our principles and values which starts with integrity above all else. We are customer obsessed and over the years, we found that the best way to ensure that the customer was taken care of, was to take care of our employees.
We seek out employees who have service of others as part of their DNA and then we empower them to take care of the customer. By building a trust based relationship with our employee they feel the support of our team behind them in every part of their job and the customer sees the commitment we bring to helping them through their problem. If you are looking for a team that will be there when you need them, but gives you the independence to truly solve problems for the customer, reach out, we would love to talk.
